Terms and Conditions

**EFL Education Research Services Private Limited** is committed to protecting your privacy and treats all financial information related to any transaction with the Foundation as highly confidential. EFL Education Research Services Private Limited does not share e-mail addresses or phone numbers of any donors or stakeholders.

The Foundation values all contributions to sustain our mission. To protect the privacy of our donors and their special relationship with EFL Education Research Services Private Limited, we maintain the following policies:

• We may request personal information online, such as name, address, phone number, email address, and credit card number, ONLY for the purpose of accepting donations to **EFL Education Research Services Private Limited**.
• We will not release or use this information for any other purpose unless we have your explicit consent.
• We do not trade or sell your personal information with other organizations.
• Donors have the option to be recognized anonymously.
• Donors may request, at any time, to not receive solicitations from us.
• Donors may request to opt out of receiving certain communications, such as newsletters.
• We do not track, collect, or distribute personal information entered by those who visit our website.
• Personal data collected through our website is encrypted using **256-bit AES (Advanced Encryption Standard)** technology.
• Personal information stored in the Foundation's database is protected through secure logins with authentication, assignment of unique user IDs, regular password changes, and deactivation of user IDs when necessary.

Security Measures

Our hosting data server provides robust security, including:

• PCI DSS (Payment Card Industry Data Security Standard) compliance.
• Encrypted communication via **SSL (Secure Sockets Layer)** technology.
• Intrusion detection for all devices and network nodes.
• State-of-the-art firewall infrastructure to detect malicious application attacks.
• Virus protection and SQL server attack protection.

Use of Funds

All funds collected by **EFL Education Research Services Private Limited** will be utilized to support **deserving low-income students** through scholarships, mentorship, and skilling programs. In the case of excess funds, they will be redirected to support additional scholarships and developmental programs for the beneficiaries.

Donor Rights and Transparency

To ensure transparency and build trust, EFL Education Research Services Private Limited assures the following to its donors:

• To be informed of the Foundation's mission and how donated resources are utilized.
• To access the Foundation's most recent financial statements.
• To receive appropriate acknowledgment and recognition for contributions.
• To be assured that all information about donations is handled with respect and confidentiality.
• To expect professional interactions with representatives of the Foundation.
• To be informed whether individuals soliciting donations are volunteers, employees, or hired solicitors.
• To request their names be deleted from mailing lists.
• To feel free to ask questions and receive prompt, truthful, and forthright answers.

Donation Refund Policy

EFL Education Research Services Private Limited follows a reliable refund policy to ensure donor satisfaction:

• In case of an erroneous deduction or cancellation request, the Foundation will respond within **7 working days** from the date of receiving the complaint.
• The timely refund of the wrongly deducted amount will depend on the type of card used during the transaction.
• Donors must provide proof of the deduction and a written communication for a refund within **2 days** of the donation.
• **Note:** If a receipt has already been issued, the donor must return the original receipt to the Foundation.
• In cases where a tax exemption certificate has been issued, refunds will not be possible.
• International donations may require additional working days for processing refunds.

For refund requests, please contact us at:

**EFL Education Research Services Private Limited**

Office No. 643 and 644, Kaveri City Centre, 6th Floor, 1st Cross St, Block B, Delta I, Greater Noida, Uttar Pradesh 201308

**Email:** support@scholarlify.com

Information Collection

EFL Education Research Services Private Limited collects donor information for purposes such as:

• Processing payments and issuing receipts.
• Communicating about fundraising and program activities.
• Internal analysis, research, and record-keeping.
• Reporting to government agencies as required by law.

Updates and Data Retention

We may update this privacy policy periodically. Any changes will be reflected on this page. Donor data will be retained only as required to fulfill operational and legal requirements.

Donor Rights

You have the right to:

• Request access to your personal information.
• Correct any inaccurate data.
• Request deletion of your data unless required by law for retention.

Contact Us

For queries or concerns related to this policy, please contact:

**EFL Education Research Services Private Limited**

Office No. 643 and 644, Kaveri City Centre, 6th Floor, 1st Cross St, Block B, Delta I, Greater Noida, Uttar Pradesh 201308

**Email:** support@scholarlify.com